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Terms and conditons 

At Glint Mobile Valeting, our aim is to deliver a high-quality, professional service to every customer. To help us provide this, we kindly ask that you take a moment to read and agree to our policies

Bookings:

 

Prior to booking please ensure you meet all of the following requirements. If not, please contact us and we will be happy to discuss alternative arrangements. 

 

  1. All personal belongings, rubbish, and child seats must be removed from the vehicle prior to our arrival and we do not accept liability for any loss or damage to items left inside the vehicle 

  2. Please inform us in advance if your interior contains excessive pet hair, excess mud, vomit, blood or excrement and provide us with photos if possible

  3. We require safe access to water and a power source to plug in our extension lead and hose 

  4. We require at least 1 metre of  working space around the vehicle and our valeting van must also be able to park within workable distance from your vehicle 

  5. We will not work on grass, mud, or the side of a busy or narrow road 

 

Cancellations and rescheduling: 

 

  1. In the event of unexpected emergencies, delays, or faulty equipment we reserve the right to alter the booking time/date but will ensure you are booked back in at the earliest date possible

  2. We require 48 hours notice for cancellations or rescheduling

  3. Cancellations made within 24 hours of your appointment - unless deemed as exceptional  circumstances - will incur 50% of the service price being charged 

  4. By making a booking, you agree to these terms and conditions

  5. If booking requirements outlined above are not met upon arrival, we reserve the right to refuse service. In such cases, the full service price may still be charged 

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